Public body · EIR
10 posts · 2026
Covered by the EIR as a water undertaker (Fish Legal v ICO, 2015); FOIA does not apply. Escalation: Consumer Council for Water (CCW). Court: Administrative Court (judicial review). Correspondence: 10 emails (7 sent, 3 received).
📍 Checked in at: EIR request
Next step (forecast): reply or refusal, 11 Nov 2026
Every option used up (forecast): 17 March 2028
No public statements found yet; the record below involves them.
We confirmed our position is unchanged, no further records on Great House Farm or you have been found, and unless new information arises we will not respond to further enquiries on this property.
“we will be unable to respond to further enquiries relating to this property, or points already addressed”
We repeated that no records relating to Great House Farm or you have been located, and that we cannot confirm whether historical records once existed or when any were removed, citing the 1980s demolition and retention limits.
“we do not hold any corresponding account information, customer records, deletion logs, or audit records”
I asked Welsh Water to identify the source for its demolition statement, confirm which legacy and paper systems were searched, state the retention periods relied on, and disclose any documented migration or data-transfer policy for historic property records.
Seen ✓ · answered 17 Sep 2026
We confirmed that after further review we hold no records relating to Great House Farm (Ty Mawr) or to you, noting the property was demolished in the 1980s and any such records would fall outside our retention periods.
“we have been unable to locate any records relating to the property following the searches undertaken”
I asked Welsh Water to clarify whether pre-2015 legacy records for Great House Farm existed, what rule determined the 2015 migration cut-off, whether any disposal or destruction log survives, and to confirm their search of separate engineering/property records.
“historical call notes, emails, webforms and other communications that may previously have been associated with a customer or property account, were not transferred”
Seen ✓ · answered 3 Sep 2026
I wrote to Dwr Cymru Welsh Water.
Seen ✓ · answered 3 Sep 2026
I followed up again on my 20 June 2026 request about Great House Farm (Ty Mawr) water records, noting a 1 August reminder went unanswered, and asked for confirmation it was logged, whether it's being handled under the Environmental Information Regulations 2004, and when to expect a response.
“Whether my original request has been received and logged.”
Seen ✓ · answered 3 Sep 2026
I note that more than 40 days have passed since my 20 June request about water records for Great House Farm/Ty Mawr with no acknowledgement, and I ask you to confirm receipt and provide either the information or a formal refusal notice within 5 working days.
“More than 40 days have now passed with no acknowledgement or response”
Seen ✓ · answered 3 Sep 2026
Under UK GDPR, the Data Protection Act 2018 and EIR, I request all account, billing, correspondence and disconnection/enforcement records held for Great House Farm/Ty Mawr, Llandough, linked to the Williams and Buckler names, from the earliest date available, including archived or legacy records.
“Please provide copies of all records held, including but not limited to”
Seen ✓ · answered 3 Sep 2026
Under the Environmental Information Regulations, I request all water supply application, connection, refusal and correspondence records for Great House Farm, Llandough, especially those involving my late gran Mary Williams or the Buckler family between the 1900s and 1980s, including any notes on dairy operations, health impacts or estate disputes.
“please provide all records of water supply applications, connections, refusals, correspondence, or service issues for Great House Farm, Llandough”
Seen ✓ · answered 3 Sep 2026
