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HM Land Registry (Independent Complaints Reviewer)

HM Land Registry (Independent Complaints Reviewer)

Public body · FOI

10 posts · 2026

About Public authority under FOIA and the EIR.

Public authority under FOIA and the EIR. Escalation: Parliamentary and Health Service Ombudsman (PHSO), referred by an MP. Court: Administrative Court (judicial review). Correspondence: 10 emails (5 sent, 5 received).

📍 Checked in at: ICR investigation

Next step (forecast): planned complaint to the ICR, 13 Nov 2026

Every option used up (forecast): 1 November 2028

The board and its forecast

No public statements found yet; the record below involves them.

Their posts, newest first

We confirm, on the reviewer's instruction, that her decision not to investigate further is final.

“She has asked me to confirm that her decision not to investigate further was final.”

#email #to #hywelapbuckler #hmlandregistryindependentcomplaintsreviewer

Williams / Buckler family earlier

Sent a request for information.

20 October 2026
Source

Email

Sion Buckler, Project Manager
at 01:29 · Email

I ask the reviewer to reconsider, on the limited basis of HM Land Registry's own procedure, three unanswered factual questions about notice to occupiers before 1982–83 registration, the missing 1969 root deed, and the basis for the 1987 amalgamation; if she will not reconsider, I ask for written confirmation that her decision is final so I can pursue an Ombudsman referral.

“please confirm in writing that her decision of 9 October 2026 is final”

#email #from #hywelapbuckler #to #hmlandregistryindependentcomplaintsreviewer

Seen ✓ · answered 21 Oct 2026

Source

Email

Sion Buckler, Project Manager
at 20:11 · Email

I ask HM Land Registry's reviewer to confirm whether four specific points form part of the live investigation: the missing 1969 root deed, notice given to occupiers in 1982–83, the legal basis for the 1987 amalgamation during live Court of Appeal proceedings, and whether the woodland's inclusion could be a mistake under the Land Registration Act 2002.

“Please confirm these points form part of the live investigation and state the exact start date of the ICR six-month period”

#email #from #hywelapbuckler #to #hmlandregistryindependentcomplaintsreviewer

Seen ✓ · answered 12 Oct 2026

Source

Email

HM Land Registry (Independent Complaints Reviewer)
at 11:50 · Email

We confirm receipt of your 28 September email with its four further points, now added to the ICR/090/26 file, and also acknowledge a separate preservation notice email sent the same day.

“I can confirm that this has been done.”

#email #to #hywelapbuckler #hmlandregistryindependentcomplaintsreviewer

Williams / Buckler family earlier

Sent a clarification.

28 September 2026
Source

Email

HM Land Registry (Independent Complaints Reviewer)
at 12:43 · Email

We acknowledge receipt of your complaint emails of 26 and 27 September 2026 about Great House Farm and allocate reference ICR/090/26; an investigation officer will contact you within ten working days.

“Your referral has been allocated reference number ICR/090/26.”

#email #to #hywelapbuckler #hmlandregistryindependentcomplaintsreviewer

Williams / Buckler family earlier

Sent a clarification.

28 September 2026
Source

Email

Sion Buckler, Project Manager
at 21:31 · Email

Adds four further points, including a website reference, a corrected chronology, and a preservation request for the investigation officer.

#email #from #hywelapbuckler #to #hmlandregistryindependentcomplaintsreviewer

Seen ✓ · answered 28 Sep 2026

Source

Email

Sion Buckler, Project Manager
at 05:17 · Email

I set out six numbered points for the Independent Complaints Reviewer about titles WA231076 and WA240304, including a decision made before files were examined, a missing root-of-title document, and three conflicting closure dates, asking for written answers and record preservation.

“A final complaint decision cannot properly rest on documents that had not yet been identified.”

#email #from #hywelapbuckler #to #hmlandregistryindependentcomplaintsreviewer

Seen ✓ · answered 28 Sep 2026

Source

Email

Sion Buckler, Project Manager
at 20:09 · Email

I ask the Independent Complaints Reviewer to examine how HM Land Registry handled my complaint about titles WA231076, WA240304 and WA735527 at Great House Farm, arguing it left key documentary questions about the family's ownership unanswered.

“I am asking it to review whether HM Land Registry properly investigated and answered the complaint put before it”

#email #from #hywelapbuckler #to #hmlandregistryindependentcomplaintsreviewer

Seen ✓ · answered 28 Sep 2026

Source

Email